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Frequently Asked Questions

Alerts will display the following information:

  • Account Name – this would be the apartment or room number of the resident.
  • Type of Alert – normal, emergency, acknowledgement, cancel
  • Name of Alert – the device that has been activated (Pull Cord, Pendant, Motion, etc.)
  • Duration of the Alert

This information can be adjusted depending on each site’s specific needs or desires.

4Call is built to quickly and easily integrate with a wide variety of systems. It can integrate with all nurse call systems that support either a TAP or a SIP output. 

We have architected 4Call to seamlessly work with various systems. Below are a few examples.

EHR/FHIR
Matrix Care
Residex
Point Click Care

PBX
Asterisk
Avaya
Broadsoft
Cisco
Mitel
Mitel Dect
NEC
PBXware / Bicom
Toshiba
Shoretel / Mitel Orange
Nurse Call System
Ascom
Arial / Stanley
Advance Wireless
Dukane
Executone
Heritage Medcall
Jeron
Philips
Response Care
Rauland Borg
Westcom
Advance Integration
Alarm.com
Apple
Android
Axis
Hey Siri!
Google Assistant
Inovonics
Kentix
Sonitor
Forkbeard
Mobotix
Versus

4Call is designed to effectively communicate with a wide variety of systems. If 4Call has not yet integrated into your system, you can reach out to us at [email protected] to obtain more information about our integration roadmap and discuss possible options for incorporating it into your current system.

Each implementation is custom and has its own timeline. Our team will provide a timeline during your assessment of 4Call. The timeline varies from one to four months, based on your needs and customization requirements. 

We work side by side with our partner, ELDR, to provide support before, during, and after installation. They are the point of contact for our customers and we work directly with them to provide updates and improvements to 4Call.

We make it a priority to provide flexible payment options no matter the size or budget of your community. The cost can vary based on the type of 4Call implementation you select. 4Call can be installed as an on-premise solution at your facility or it can be utilized via a cloud-based hosted solution.  Please contact our team at [email protected] for more information. 

Yes, it is possible. Please contact our team at [email protected] to get more information and discuss if you qualify for a trial.

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We are innovators. We are partners. We are 4Call.